Contact us

If you have any customer service needs, concerns or other questions, please feel free to contact us. Our response time is normally one hour during office hours. We answer all questions regarding purchases made, specific questions regarding products and other support that may be needed.

To get in touch with customer service, write an email to: info@truelovedoll.se. We usually respond within a few hours, but sometimes it can take up to 24 hours.

If you have an ongoing order, please include your order number in the subject line for faster response and easier handling.

You can also visit the Frequently Asked Questions for answers to the most commonly asked questions, otherwise there is plenty of information in the menu at the bottom of the page.